HOW TO ORDER....

*   How to order
*   Enquiry form
*   Delivery Terms & Postage costs
*   Payment methods

 Your Guarantee

All our goods are covered by a 'no arguments' 7 day guarantee. If you are not satisfied with the goods supplied they can be returned within 7 days for a full cash refund. This does not affect your statutory rights. 

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  International Customers - click here to find out important price information!

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How To Order

1. Click on the    button. This takes you to the order page where you can select quantities etc. 
   
   Please note: Clicking the    button does not commit you to buy - you will be given opportunity to amend or cancel your order before you log off the site.

2. Return to the site & continue browsing.  When you are ready to log off & confirm your order (or cancel it) click the  "VIEW BASKET"  button at the top of the left margin.

3. Click the check-out button and then follow the instructions.

4. If you choose to pay by credit card please be assured our server connections are secure & no-one else can view your card details. We never email credit card information - it never leaves the secure server.

5. If you don't want to pay by credit card or don't want to use our secure order system, you can place your order by using any of these methods; (click on the links for more information)

Email
Fax
Phone
Letter

Additional information on payment methods & postage costs can be found below.

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Enquiry Form

Fill in the enquiry form below and then press submit. We aim to reply within 24 hours. 

 

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Delivery 

From Monday to Friday we aim to dispatch all orders within 24 hours of receiving them.  For orders received after mid-day Friday, Saturday or Sunday we aim to dispatch on Monday.

 

Postage Costs (Includes insurance for damage or loss)

Inside the UK?   

( < means "less than" )

Service	Weight	Value	Price
1st Class post (small envelope)	< 100g	< £26	£0.99
1st Class post (small jiffy bag)	< 400g	< £26	£1.95
2nd Class post (small low value parcel)	< 750g	< £26	£2.95
24 hour Delivery ( but not Saturday or Sunday)	< 10kg	< £250	£5.95
24 hour Delivery ( but not Saturday or Sunday)	10kg +	< £250	£7.95

          

Outside the UK?

The cost of postage depends on destination, value of goods and weight. 

We use the United Kingdoms largest parcel operator, Parcel Force. They are very reliable and we have sent goods all over the World without problems. As far as cost goes it depends on weight. 

To get an estimation of postage costs yourself, click here to visit their site. Select your own country as the destination. Unless you are in an exceptional hurry for the goods we suggest you choose the standard tariff which gives delivery in 6 to 8 days. 

For items below 2 kg, or less than £26 in value, there is a slightly cheaper tariff we could use. 

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Payment Methods

Payment can be made in a number of ways:  

• credit card over the phone, by fax or using our secure on-line ordering system 
  (for more details please click here) 
• cash paid into the bank (our bank details are available on request)
• postal orders (UK customers only)
• cheque (cheques take 5 bank working days to clear)
• cash (UK customers only - always send cash by Royal Mail's 'Special Delivery' service) 

Non-UK customers

• Payment by cheque can be made by international cheques (Eurocheque) made out in £ sterling
• If you pay by credit card the currency conversion is done automatically by your card provider, normally at no cost. 
• To find out the price of our goods in your currency click here